American Express Travel is a company that offers credit cards for travel. They have many travel perks and benefits including airline miles, points for your purchases and a rewards program. I recently took advantage of their American Express Platinum Card to take a weekend trip to Las Vegas. I had researched a lot about this trip to make sure I was able to get the most out of it so I went into this adventure fully prepared.
American Express customer service is absolutely top notch and one of the best customer service values I have ever experienced. The people that work are very nice and extremely helpful. Their customer service representatives are very knowledgeable about the traveling industry and were extremely polite and patient with me throughout the process. They always made sure I had an experienced representative with me whenever I called to schedule a meeting or inquiry. You can feel confident that the people who work for American Express will go out of their way to accommodate you.
They will go out of their way to make sure your experience is enjoyable and pleasing. When I had a question about something, I went straight to the company's customer service area. I left a message with one of their representatives and was able to get an answer within five minutes. They also went out of their way to make sure my concerns were handled properly.
American Express customers seem to love their rewards programs and they offer over 200 different rewards. The key to using their rewards programs is to use them at a card with low interest rates. You get great rewards and you can be paying only a small amount of interest which will help reduce your overall cost of owning the card.
American Express customer care representatives are very organized and very helpful. I did not experience a single issue with American Express customer care. They have excellent service and value to their customers and value your opinion of them.
The other thing that I like about American Express is that they offer a twenty-four hour help line. When I needed help, someone was always available to me. I have shopped for travel cards from other companies and I can say that American Express did not disappoint me. I would definitely recommend this company to anyone who is in the market for a travel card.
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